Missed a call? Your caller gets a text within minutes.
No-heat call at 2 AM. Roof leak at 11 PM. Burst pipe while you're on another job. Your caller gets a text within minutes, tells you what they need, and waits for you, not the next name on Google.
Done-for-you missed-call text-back on your existing number. We set it up and run it. $149/mo per location, flat, plus a one-time $199 setup. No overage bills. No contracts, cancel anytime.
If one saved job a month is worth more than $149 to you, it pays for itself.
✓ 30-day money-back guarantee
Try it now: call (647) 360-5774 and hang up. You'll get our text within minutes.
One call. We set it up on your number. You approve every word before it goes live.
Missed calls spike with the first cold snap and after a storm (Invoca, 2026). Get set up before the next one hits.
Missed call · 2:14 PM
How many jobs did missed calls cost you last month?
Using your own numbers, we'll estimate how much missed calls may be costing your business.
Tap to call. Leave a message and you'll get our text within minutes, and a call back fast.
Without text-back, the job is gone. With it, the caller waits for you.
When asked which channel they ignore most, 42% of people said phone calls. Only 8% said texts (Textmagic, 2025).
Without text-back
- Your phone rings while you're under a sink.
- The caller gets voicemail and hangs up.
- They call the next name on Google.
- By the time you call back, they've booked someone else.
With Trueline text-back
- Your caller gets a text within minutes, from your business number.
- They reply with what they need and where.
- You get an alert and read it when you're free.
- You call back first, with the job details in hand.
Missed calls can send money out the door
Calls go to voicemail
Nearly half of calls to home-service businesses never reach a person (Invoca, 2026). You're paying for leads that ring once and die in voicemail. The homeowner with a flooded basement, a dead furnace or no hot water has already called the next business by the time you look at your phone.
No time to call everyone back
You're under a sink, on a roof, or driving between jobs. The painter quoting a living room, the landscaper mid-install, the electrician in a panel with the power off — none of them can stop and dial back. By the time you're free, the customer has moved on.
Missed calls waste ad spend
Every paid lead that reaches voicemail wastes the ad spend that generated it — and that caller may choose another company instead. A garage-door repair, a pest-control emergency, a junk-removal cleanout: when they call, they need someone now.
From missed calls to faster follow-up in three steps
You call
On the call, we use your numbers to work out what missed calls likely cost you each month.
We install the text-back
Every missed call gets a text on your existing number. You approve the wording before go-live. Their reply shows you what they need, and you get an alert.
You call back while they still want the job done
Reply when you're free, with the caller's need already captured in the text thread.
Built for owners who can't answer every call
Who this is for
- Trade and contractor owners who lose jobs on site, on the road or after hours.
- Plumbers on a midnight burst pipe, HVAC techs on a January no-heat call, roofers after a storm, electricians, painters, landscapers, house cleaners, pest control, garage-door and appliance repair, movers, junk removal, snow removal and window cleaners.
- Owners who want someone to install and manage the follow-up — not another login
Who this is not for
- Marketing agencies or resellers
- Buyers who want to build it themselves on an all-in-one platform
- Anyone who wants one platform to replace all their software
- Teams that only want a self-serve SMS tool to configure themselves
This is SMS text-back — not a voice AI receptionist
What's included
- Missed-call text-back on your business line
- Intake questions you approve (need, timing, callback window)
- Owner alert so you know who to answer first
- Works with your existing number
- Monthly review call
What's not included
- A voice AI receptionist (see AI receptionist — $299/mo + $299 setup)
- Replacing your current scheduling or field-service software
- Meta ads management
Run your own numbers
Invoca found 38% of answered home-service calls are leads, and 45% of those leads book on the call (Invoca, 2026). Run the same rates on the calls you miss, at $300 a job:
- 2 missed calls a week → about 1½ jobs a month → about $445
- 5 missed calls a week → about 3½ jobs a month → about $1,110
- 10 missed calls a week → about 7½ jobs a month → about $2,220
- Text-back is $149/mo per location.
Your numbers will differ. Bring them to the call and we'll work it out with you.
One price for faster missed-call follow-up.
$149/mo per location — no per-minute charges, no overage bills.
Run your own numbers: if one job is worth $300 to you, one saved job covers two months of text-back.
Cancel anytime. No contracts, no cancellation fees.
30-day money-back guarantee. If it's not right within 30 days of your first invoice and first payment, we refund your setup fee and first month in full. No questions asked.
- Missed-call text-back on your business line
- Intake questions you approve
- Owner alert on every missed call
- Works with your existing number
- Monthly review call
Want a receptionist that answers nights, weekends, and after hours and captures job requests? See our AI Receptionist →
What happens after you call
Common questions
Is this an AI receptionist?
No. This texts your caller after a missed call. You still call them back and land the job. If you want a receptionist that answers nights, weekends, and after hours and captures job requests, see the AI receptionist.
Do I have to set this up myself?
No. We install it and run it. You're not buying software to configure yourself.
What happens after a missed call?
Your caller gets a text from your business number within minutes. They reply with what they need, and you get an alert.
What does the text say?
Whatever you approve. A common start: "Hi, this is Mike from Lakeside Heating. Sorry I missed your call. Reply here and I'll call you back the minute I'm free. Reply STOP to opt out." Every first text includes STOP to opt out.
Isn't voicemail enough?
Many callers hang up instead of leaving a voicemail and call the next name on Google. A text reaches them while their phone is still in their hand, so the conversation starts before they call someone else.
Can I keep my existing number?
Yes. You keep your existing number — we set up call forwarding, no porting. We confirm the forwarding details on the call.
Why is there a setup fee?
The $199 covers the install: connecting your number, approving the wording and going live. It's not a random surcharge.
Is this for agencies or all-in-one platform shops?
No. We work directly with business owners like you. We don't resell under other brands, and we don't replace all your software.
What's the price?
Done-for-you missed-call text-back on your existing number. We set it up and run it. $149/mo per location, flat, plus a one-time $199 setup. No overage bills. No contracts, cancel anytime.
How do I cancel?
Cancel anytime. No contracts, no cancellation fees.
Do the texts include an opt-out?
First texts include STOP to opt out.
Is there a money-back guarantee?
30-day money-back guarantee. If it's not right within 30 days of your first invoice and first payment, we refund your setup fee and first month in full. No questions asked.
Stop losing jobs to voicemail.
You do the job. We set it up and run it. Your next missed call becomes your next conversation — the caller's need lands in a text thread, you read it when you're free, and you answer first. Call us and we'll estimate what missed calls are costing you, from your own numbers. Every day it isn't set up, the next missed call goes to the next name on Google.
✓ 30-day money-back guarantee