In May 2026, Canada's Privacy Commissioner ruled that ChatGPT violated PIPEDA. Public generative AI prompts can be subpoenaed, completely destroying client privilege. Your team is doing it right now. Trueline IT gives your business a documented AI policy, safe sovereign environments, and ongoing compliance management — for a flat monthly retainer.
76% of employees admit to using unauthorized AI tools at work. Most of their managers don't know. — IBM Institute for Business Value, 2025
Sound familiar?
Most professional services businesses have no AI policy, no visibility into what tools their team is using, and no idea how much client data has already left the building. Here's what managing partners tell us every week.
Employees paste contracts, financials, and client notes into public AI tools every day. You didn't authorize it. You don't know how much has already left the building.
Insurers are now asking which AI tools your team uses, what policies are in place, and who is responsible. Businesses that can't answer are seeing premiums rise — or claims denied.
You didn't have a good answer. Neither does most of your competition — yet. The businesses that get ahead of this question will win the clients who ask it.
Your AI-safe operational foundation
AI governance plus workflow automation
Full AI operations partnership
Focused guides to each area of your AI and data exposure.
See where your business is exposed to shadow AI and PIPEDA risk — in 15 minutes.
Learn more →Roll out Copilot without leaking client data into public models.
Learn more →Automation that keeps your data inside Ontario — on your terms.
Learn more →Flat-rate retainers — no per-seat billing, insurer-ready docs included.
Learn more →How it works
We've removed every barrier. Most businesses have their AI governance foundation in place within 30 days.
A 30-minute call to understand your business, your AI exposure, and which tier fits your situation. No sales pitch — just a diagnosis.
We identify every AI tool in use, assess your data exposure, and build your AI Acceptable Use Policy. Delivered in plain English — ready for your insurer, your regulator, and your clients.
Policy updates as regulations change. New automations built on schedule. Monthly reporting. You get back to running your business with one answer ready: we have this handled.
What clients say
Professional services businesses across Southern Ontario.
"We were using ChatGPT for patient communications without realizing the privacy risk. Trueline IT flagged it, fixed it, and set up a proper policy in a week. We sleep better now."
"Trueline automated our client follow-up and it saved my team 6 hours a week. The flat rate makes it easy to justify to the partners."
"As a financial services business we had real concerns about AI compliance. Trueline assessed our exposure, built our AI use policy, and now manages everything. One less thing to worry about."
By the numbers
We hold ourselves to numbers, not promises.
Common questions
We specialise in professional services businesses with 15 to 150 employees — legal, accounting, financial advisory, healthcare, and consulting. If you handle confidential client data and have no internal IT department, you're exactly who we built this for.
You pay a fixed monthly fee — not per user or seat. It doesn't matter if your workforce scales or shrinks. Your business investment stays completely predictable. No surprise billing tokens, no hidden seat expansions.
Even better. We audit what you already have, identify what's creating risk, configure what's safe, and shut down what isn't. You keep the tools your team loves — just without the liability.
For AI policy updates, structural compliance queries, and infrastructure environment support, we respond within one business day. Critical architectural pathways or data routing anomalies receive immediate engineering remediation within 15 minutes during business hours.
Month-to-month. We earn your business every month. If you're not happy, you can cancel with 30 days notice — no penalties, no drama.
Yes. We assess which AI tools are safe for your business, set up usage policies, configure permissions in M365, and automate workflows using AI — all included depending on your plan.
It's a structured review of every AI tool your team is using, how it handles your data, and whether your current setup creates regulatory or insurance exposure. We deliver it as a written report with a risk score and a recommended action plan. It's included as part of the onboarding process for every new client.
Start here
Tell us a bit about your business and we'll be in touch within one business day.
Book a 30-minute call. We will assess your AI exposure, answer your questions, and tell you exactly what needs to be done — no sales pitch, no obligation.
Check your email — we'll send a calendar link within 5 minutes.