We started Trueline IT because we kept seeing the same story — small businesses paying emergency rates for reactive IT, never knowing what the bill would be, and always being treated as the lowest priority by big IT firms. That's not good enough.
Who we are
Trueline IT provides fully managed IT support for Southern Ontario businesses with 5 to 50 employees. We are not a break-fix shop and we are not a big firm that treats small clients as an afterthought. We are a dedicated local team focused exclusively on keeping Southern Ontario businesses running — proactively, securely, and at a flat monthly rate. We operate as a true extension of your team. That means we get to know your business, your people, and your goals — and we build an IT environment that supports all three.
We serve Mississauga, Brampton, Hamilton, Kitchener, Guelph, Burlington, and Ajax. We understand Canadian privacy regulations including PIPEDA and help your business stay protected and audit-ready — not just online.
We catch problems before you do. Proactive monitoring, automated backups, and security hardening are all included in your flat monthly rate. No emergency call-out fees. No surprises.
A technician on it within 15 minutes. A real person every time. No tickets into a void. No waiting until Monday. Your business does not stop at 5pm and neither do we.
Get in touch
Tell us a bit about your business and we'll be in touch within one business day.
Expect to hear from us within 1 business day.