In May 2026, Canada's Privacy Commissioner ruled that ChatGPT violated PIPEDA. Most professional services businesses have employees using public AI tools with client data every day — with no policy and no oversight. Trueline IT delivers a documented AI Acceptable Use Policy, shadow AI audit, and ongoing compliance management as standard. No add-ons. No shortcuts.
76% of employees admit to using unauthorized AI tools at work. Most of their managers don't know. — IBM Institute for Business Value, 2025
Sound familiar?
Most professional services businesses have no AI policy, no visibility into what tools their team is using, and no idea how much client data has already left the building. Here's what managing partners tell us every week.
The Information and Privacy Commissioner of Ontario and the Canadian Centre for Cyber Security both require documented security controls for any organization handling personal data.
Employees paste contracts, financials, and client notes into public AI tools every day. You didn't authorize it. You don't know how much has already left the building.
Insurers are now asking which AI tools your team uses, what policies are in place, and who is responsible. Businesses that can't answer are seeing premiums rise — or claims denied.
You didn't have a good answer. Neither does most of your competition — yet. The businesses that get ahead of this question will win the clients who ask it.
Your AI-safe operational foundation
AI governance plus workflow automation
Full AI operations partnership
Getting started
Security assessment → Threat model → Implementation. Encryption, patching, monitoring, staff training. Most Southern Ontario businesses security-ready in 3–4 weeks.
A 30-minute call to understand your business, your AI exposure, and which tier fits your situation. No sales pitch — just a diagnosis.
We audit your M365 permissions, look for data leakage, and draft an Acceptable Use Policy.
We safely deploy Copilot or private LLMs, train your staff, and actively monitor compliance.
What clients say
Don't take our word for it.
"We were using ChatGPT for patient communications without realizing the privacy risk. Trueline IT flagged it, fixed it, and set up a proper policy in a week. We sleep better now."
"Trueline automated our client follow-up and it saved my team 6 hours a week. The flat rate makes it easy to justify to the partners."
"As a financial services business we had real concerns about AI compliance. Trueline assessed our exposure, built our AI use policy, and now manages everything. One less thing to worry about."
By the numbers
Here's what 20 Southern Ontario businesses experienced before and after Trueline IT security implementation.
Common questions
PIPEDA is the Personal Information Protection and Electronic Documents Act — Ontario's privacy law. If you collect customer data, handle payroll, or store any personal information, you must comply. Non-compliance risks fines and reputational damage. Trueline IT handles PIPEDA audits and documentation as standard.
You pay a fixed monthly fee — not per user. It doesn't matter if you add two people or ten. Your bill is the same every month. No surprise invoices, no per-seat charges, no enterprise consulting retainers.
Even better. We audit what you already have, identify what's creating risk, configure what's safe, and shut down what isn't. You keep the tools your team loves — just without the liability.
For AI policy questions, compliance queries, and automation support we respond within one business day. For urgent issues we respond within 15 minutes during business hours. You will always hear back from a real person who knows your business.
Month-to-month. We earn your business every month. If you're not happy, you can cancel with 30 days notice — no penalties, no drama.
Start here
Book a 30-minute call. We will assess your AI exposure, answer your questions, and tell you exactly what needs to be done — no sales pitch, no obligation.
Is your Southern Ontario business protected? Find out in 15 minutes. Book your free Trueline IT Health Score — no sales pitch, just data.
↓ Download the 2026 Southern Ontario Cybersecurity Report (PDF)Check your email — we'll send a calendar link within 5 minutes.
Continue exploring how we help regulated businesses stay compliant.